TrueSKU
Help CentreTrueSKU support docs
Channel mapping

Listings

Listings are the channel-facing records that connect marketplace or shop listings to your internal SKUs.

What linking does

Linking tells TrueSKU which internal SKU should be affected when a channel listing sells or has its stock pushed out.

StateMeaning
UnlinkedThe listing is visible, but does not yet control stock.
LinkedThe listing points to an internal SKU and can participate in stock workflows.
ExcludedThe listing is deliberately kept out of stock sync.
AmbiguousTrueSKU has detected something that needs user review before automation.

Before enabling sync

Check variations carefully.

Variation listings can have separate child SKUs and must be mapped correctly.

Exclude anything uncertain.

It is better to sync a smaller safe set than push bad quantities broadly.

Review duplicate custom labels.

Duplicate or reused channel labels may be valid, but they should not be auto-trusted without checking.