Sync readiness

Channels

Channel setup is about safely connecting external listings to internal stock records before any automated stock updates are enabled.

Safe setup order

Add or connect the channel account.
Import/discover listings.
Link listings to SKUs.
Exclude anything uncertain.
Review warnings and sync readiness.
Enable stock sync only when ready.

Be conservative: early pilot users should prefer partial safe sync over syncing every listing immediately.

Connecting a WooCommerce store

On the Channels page choose WooCommerce, give the store a name, and enter your store's web address (for example https://yourshop.com). Click Connect WooCommerce store. You're taken to your own store to approve TrueSKU (you need to be logged in there as an administrator), and you're brought straight back. WooCommerce creates the access keys itself and passes them to TrueSKU, so there's nothing to copy or paste.

TrueSKU asks for Read/Write access, because it reads your products and orders and updates stock. The keys appear in your store under WooCommerce → Settings → Advanced → REST API, where you can revoke them at any time. If you do, use Reconnect WooCommerce on the Channels page to approve again.

If the one-click connection doesn't work: stores that use "plain" permalinks, or that block the approval page, can't use it. Choose Enter API keys manually on the same form instead and paste a consumer key and secret created under WooCommerce → Settings → Advanced → REST API (Read/Write).

Common warnings

Warning	What to do
Unlinked listings	Link to SKUs or exclude from sync.
Ambiguous labels	Review manually before trusting automation.
Excluded listings	Confirm they are intentionally outside sync.

Using multiple warehouses? Every channel keeps being sent your total stock across all warehouses unless you restrict it. If a channel only ships from certain warehouses, use Sends stock from on the Channels page to choose them; it is then sent their combined stock. See Multiple Warehouses.