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Quick start

Use this guide to choose the right setup route and get TrueSKU into a usable state without accidentally syncing bad stock figures.

Watch: Understanding SKUs, Supplier Items and Listings

New to TrueSKU? Start with this short introduction. It explains the core relationship between the records you buy, stock and sell.

The core relationship

TrueSKU is built around three key records. Once these make sense, the rest of the system becomes much easier to understand.

Supplier Items, SKUs and Listings relationship diagram — Supplier Items represent how you buy, SKUs represent what you stock, and Listings represent how you sell.

Choose your setup route

Listings-first setup.

Best if your marketplace SKUs/listings are already clean. Import or mirror listings, create or link SKUs from listings, then add supplier items later.

Supplier-first setup.

Best if your supplier spreadsheets are cleaner than your channel listing data. Import supplier items, create SKUs from supplier items, then link listings to those SKUs.

Hybrid setup.

Use both approaches gradually. Create the most important SKUs first, link high-volume listings, then fill supplier purchase options as you go.

Bulk setup with CSV files

If you already have supplier spreadsheets or a SKU list, CSV import/export can save a lot of time. SKU imports update existing SKUs by SKU code. Supplier item imports update by Supplier Item ID when present, otherwise by supplier order code within the current supplier.

Need the exact rules? See CSV Imports & Exports before doing large updates.

Safe setup order

Create or import the records you trust most.

This may be listings, supplier items, or SKUs depending on how your business is already organised.

Make SKUs your stock truth.

Every item you want to count, replenish or sync should eventually have a SKU.

Link listings to SKUs for outbound stock sync.

Only linked listings can safely take stock quantities from TrueSKU.

Link supplier items to SKUs for purchase orders.

Receiving a purchase order can only increase SKU stock when the supplier item is linked to the SKU.

Enable stock sync last.

Do not turn stock sync on until you are happy that listings point to the right SKUs.

Important: stock sync should be the last setup step, not the first. TrueSKU is designed to protect you from accidental changes, but the final responsibility is still making sure the mapping is right.