TrueSKU
Help CentreTrueSKU support docs
Setup choices

Choosing your workflow

TrueSKU supports more than one valid setup route. Pick the route that matches where your cleanest data already lives.

Three TrueSKU onboarding workflow options

The three records

RecordUse it forRequired for
ListingMarketplace/channel saleable item.Outbound stock sync when linked to a SKU.
SKUInternal stock record and stock truth.Stock control, sync, purchase receiving, bundles and audit.
Supplier ItemSupplier catalogue/purchase option.Purchase order receiving when linked to a SKU.

Listings-first

Use this when your channel listings already have clean SKU/custom label data. Import or mirror listings, create or link SKUs from listings, then add supplier items for purchasing.

Supplier-first

Use this when supplier spreadsheets are cleaner than marketplace data. Import supplier items, create SKUs from supplier items, then link channel listings to those SKUs. This is a good fit for businesses that already manage stock around supplier codes.

Hybrid

Use this when neither source is perfect. Start with the products that matter most, create SKUs, link listings, then add supplier items and purchase options over time.

Spreadsheet-heavy onboarding

If your existing supplier spreadsheets are the cleanest source of product data, start supplier-first. Import supplier items, create SKUs from those supplier items, then link listings to the created SKUs. This is a normal TrueSKU workflow, not a workaround.

CSV users: read CSV Imports & Exports for the exact rules on updating existing records, supplier item identifiers, barcodes, locations and tax rates.

Minimum links for common outcomes

OutcomeMinimum link neededWhy
Outbound stock syncListing → SKUThe listing needs a SKU to supply the quantity.
Purchase order receiving updates stockSupplier Item → SKUThe received supplier item needs to know which SKU to increase.
Full closed-loop stock controlSupplier Item → SKU → ListingPurchasing, stock ledger and channel sync are all connected.
Good practice: create SKUs from whichever source is cleaner. The important thing is that SKUs become the central stock records.